The Uptime Institute's publications are protected by international copyright law. Uptime Institute requires written requests whenever Uptime Institute’s literature or portions of the Uptime Institute’s literature are copied for other than personal use. The Uptime Institute copyright extends to all media—paper, electronic, and video content—and includes use in other publications, internal company distribution, company websites, and handouts for seminars and courses.

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Uptime Institute
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5470 Shilshole Ave NW
Seattle, WA 98107 USA
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E-mail: sthomas@uptimeinstitute.com