Uptime Institute Intelligence

The Uptime Institute Intelligence practice is dedicated to identifying, analyzing, and clearly explaining the trends, technologies, and changing business of the mission-critical infrastructure industry, so that our clients may make considered, well-informed decisions, explore new opportunities, and reduce their exposure to risk.

Drawing on deep practical expertise and research experience over more than 25 years, and a global network of clients, partners, and associates, our team is able to examine the design, operation, and economics of mission-critical infrastructure, the disruptive promise of innovation, and the practical realities of day-to-day management.

"We help our clients solve higher-order problems with our deep understanding of both critical infrastructure and IT. Uptime Institute has been giving practical and strategic help to clients for over 25 years, without bias or conflicting agendas. Our network of analysts and consultants can draw both on their own deep knowledge, as well the collective experiences of our large client base – we can put all this expertise to work very effectively and quickly."

Andy Lawrence, Executive Director of Research

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How to Access Our Intelligence

Uptime Institute Intelligence delivers content through a number of channels, including providing full access to all research to Uptime Institute Members and corporate access clients, and custom research and presentations for consulting engagements.

Membership

Membership is Uptime Institute's corporate membership community for enterprise IT leaders and data center executives. Learn More about Membership

Corporate Access

Contact our Intelligence team if you would like to discuss corporate access to our research library.Email Our Team

Custom Research

Uptime Institute Intelligence provides custom research, presentations and reports for corporate clients upon request. Request Custom Research

Meet The Analyst Team

Uptime Institute Intelligence is enabled by pairing the most experienced data center consultants from Uptime Institute with the analyst team from Uptime Institute Intelligence. This joint effort of blending analyst perspectives with perspective from the field provides unique insights into cutting-edge data center technologies, trends in IT efficiency and optimization, effective application of data center best practices in facilities and management, and the best practices in driving IT resiliency at the business, application, network, and physical layers.

Daniel Bizo serves as Research Director at Uptime Institute. Over the past 15 years, he has covered the business and technology of enterprise IT and infrastructure in various roles, the past ten years as an industry analyst and advisor. His research includes sustainability, operations, and energy efficiency within the data center, on topics like emerging battery technologies, thermal operation guidelines, and processor chip technology.

Daniel Bizo
Research Director

Chris Brown serves as Chief Technical Officer of Uptime Institute. Brown currently oversees the organization’s global team of data center consultants and experts. He has over two decades of experience in critical facilities, including in the technical areas of capacity planning, retrofitting, new facilities design and leading management and operations teams.

Chris Brown
Chief Technical Officer

Jacqueline Davis is a Research Analyst at Uptime Institute covering global trends and technologies that underpin critical digital infrastructure. Her background includes environmental monitoring and data interpretation in the environmental compliance and health and safety fields.

Jacqueline Davis
Research Analyst

Jay Dietrich is the Research Director of Sustainability at Uptime Institute. Dietrich looks beyond the hype to analyze the transformations required in energy and IT systems, data centers and software management systems, and intra-organizational collaboration, both within and between companies, to deliver sustainable data center operations.

Jay Dietrich
Research Director of Sustainability

Douglas Donnellan is a Research Associate at Uptime Institute covering sustainability in data centers. His background includes environmental research and communications, with a strong focus on education.

Douglas Donnellan
Research Associate

Andy Lawrence is a founding member and the Executive Director of Research for Uptime Institute Intelligence, which analyzes and explains trends shaping the critical infrastructure industry. He has extensive experience analyzing developments in IT, emerging technologies, data centers and infrastructure, and advising companies on technical and business strategies.

Andy Lawrence
Executive Director of Research

Dr. Tomas Rahkonen is the Research Director of Distributed Data Centers at Uptime Institute. Rahkonen has spent the last 25 years in positions within the telecommunications, mobile communications, and data center sectors globally, and most recently served as the CTO of Flexenclosure, where he managed the design and delivery of prefab data centers across four continents.

Dr. Tomas Rahkonen
Research Director of Distributed Data Centers

Dr. Owen Rogers has been researching the economics of cloud for over a decade as a product manager, a PhD candidate and an industry analyst. Rogers covers all areas of cloud, including economics, sustainability, hybrid infrastructure, quantum computing and edge.

Dr. Owen Rogers
Research Director for Cloud Computing

Lenny Simon is a Senior Research Associate at Uptime Institute covering global trends, sustainability and technologies in critical digital infrastructure. His background includes analysis of green energy regulation and environmental policy.

Lenny Simon
Senior Research Associate

Max Smolaks is a Research Analyst at Uptime Institute Intelligence. Mr Smolaks’ expertise spans digital infrastructure management software, power and cooling equipment, and regulations and standards. He has 10 years’ experience as a technology journalist, reporting on innovation in IT and data center infrastructure.

Max Smolaks
Research Analyst

Research Reports Produced by the Team

Uptime Institute Intelligence produces a variety of research outputs. The three main report types are:

Advisory Reports

Authoritative, in-depth reports that serve as a comprehensive guide on a particular topic, technology or trend.

Focus Reports

These reports explore a specific topic and are often written by Uptime Institute global consultants or technical partners/associates.

Update Reports

These are short reports on industry trends and technologies shaping the changing IT and data center landscape.

Uptime Institute Intelligence also produces custom research for clients on demand, publishes some videos, conducts regular webinars, and hosts discussion roundtables for managers of critical infrastructure, both virtually and at Uptime Institute Membership meetings.

You may access a selection of complimentary, downloadable research by visiting the Research and Reports section of our website.

Uptime Institute Intelligence Agenda

The Uptime Institute Intelligence agenda is focused around three key areas: Corporate Risk & Governance, Business Planning & Operations and Technology Selection & Strategy.