Presentation Title:
Data Center Operational Excellence: Staffing & Training

Presenters:
Matt Stansberry, Vice President North America, Uptime Institute
Scott Killian, Vice President EIT Programs & Director UIN North America, Uptime Institute

Summary:
How do you ensure your staffing plan meets your business's performance and risk requirements? Do you have an appropriate training program to drive a culture of continuous improvement? How can you evaluate and enhance your training program to ensure continuity of expertise, and retain key employees?