Presentation Title:
Resolving Facilities Management Issues to Reduce Data Center Risks

Presenters:
Rich Van Loo, Vice President Facility Management Services
Ryan Orr, Training Program Director

Summary:
Join us for a lively discussion on how to better utilize your maintenance management system to anticipate upcoming changes instead of reacting to them. Learn key principles to refine your data center operations and procedures to maintain a world class critical facility. Topics also include the path to data center operations excellence, measuring operational effectiveness, and addressing common staff related deficiencies in training, organization and the escalation process.

We will also cover what you should be asking now about maintaining and managing your data center as well as:

• Are you making informed decisions on future updates, changes and maintenance?
• Have you done a comprehensive high-level risk analysis?
• Are you documenting and analyzing incidents?
• Is your staff properly trained to effectively manage your assets?