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Uptime Institute is the Global Digital Infrastructure Authority. Its Tier Standard is the IT industry’s most trusted and adopted global standard for the proper design, construction, and operation of data centers – the backbone of the digital economy. For over 25 years, the company has served as the standard for data center reliability, sustainability, and efficiency, providing customers assurance that their digital infrastructure can perform at a level that is consistent with their business needs across a wide array of operating conditions. With its data center Tier Standard & Certifications, Management & Operations reviews, broad range of related risk and performance assessments, and accredited educational curriculum completed by over 10,000 data center professionals, Uptime Institute has helped thousands of companies, in over 100 countries to optimize critical IT assets while managing costs, resources, and efficiency.

Uptime Institute is headquartered in New York, NY, with offices in Seattle, London, Sao Paulo, Dubai, Singapore, and Taipei. For more information, please visit www.uptimeinstitute.com.

If you would like to be considered for future positions in one of the areas outlined above, email a cover letter and resume to resumes@uptimeinstitute.com.

Uptime Institute is an equal opportunity employer that provides competitive pay and benefits to its employees.

 

Current Openings

Director, Business Development – location Germany

Title: Director, Business Development

Report to: Managing Director - Europe
Location: Germany

Uptime Institute is the Global Digital Infrastructure Authority. Its Tier Standard is the IT industry’s most trusted and adopted global standard for the proper design, construction, and operation of data centers – the backbone of the digital economy. For over 25 years, the company has served as the standard for data center reliability, sustainability, and efficiency, providing customers assurance that their digital infrastructure can perform at a level that is consistent with their business needs across a wide array of operating conditions. With its data center Tier Standard & Certifications, Management & Operations reviews, broad range of related risk and performance assessments, and accredited educational curriculum completed by over 10,000 data center professionals, Uptime Institute has helped thousands of companies, in over 100 countries to optimize critical IT assets while managing costs, resources, and efficiency.

Uptime Institute is headquartered in New York, NY, with offices in Seattle, London, Sao Paulo, Dubai, Singapore, and Taipei. For more information, please visit www.uptimeinstitute.com.

Uptime Institute is now seeking a business development professional with experience developing consulting business in the data center industry. This position will help expand the company’s global sales activities across the current and developing service portfolio.

This position will be responsible to promote concepts and services, and close contracts (per company policies) for Uptime Institute services. The focus of this business development professional will include data center industry organizations and professionals for both existing and new accounts in the region.

The Director of Business Development will generate new direct and indirect/third-party sales opportunities for Uptime Institute’s Tiers, Operational Sustainability, Due Diligence and M&O (Management & Operations) professional services in their region.

The professional services include certification and consulting on both infrastructure (Due Diligence Assessments, Preliminary Reviews and Tier Certification) and operations (Tier Certification of Operational Sustainability Management & Operations Stamp of Approval) and strategic support in the development and implementation of a robust Facilities Management Programs (Facilities Management & Operations ([FMO] Advisory).

Responsibilities:

  • Work closely with regional sales team, as well as with the global executive team, to identify all strategic, long-term, or portfolio-wide opportunities.
  • Develop and manage incoming leads and ongoing industry outreach, including education of the industry regarding these offerings and the IP upon which they are based.
  • Manage maturing leads, supporting scope and price negotiation culminating in a proposal, and initiating the contract phase.
  • Maintain timely and accurate sales information and tracking through Uptime Institute's CRM (SalesForce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.

Requirements and Qualifications:

  • 5 -7 years’ experience in Business development and market development background with demonstrable success in identifying new prospective customers, building a pipeline, and closing consulting agreements.
  • Experience and knowledge of the global Data Center market.
  • Capability to recognize, explore, and scope consulting services consistent with the focus and mission of Uptime Institute and its service offerings.
  • Proven sales track record exceeding goals with emphasis on securing and expanding profitable customer relationships.
  • Preference given for candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven experience in technical subject matter.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.

 

Director, Business Development – location North America

Title: Director, Business Development

Report to: Vice President, North America
Location: NAM

Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval. Uptime Institute—The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

Uptime Institute is now seeking a business development professional with experience developing consulting business in the data center industry. This position will help expand the company’s global sales activities across the current and developing service portfolio.

This position will be responsible to promote concepts and services, and close contracts (per company policies) for Uptime Institute services. The focus of this business development professional will include data center industry organizations and professionals for both existing and new accounts in the region.

The Director of Business Development will generate new direct and indirect/third-party sales opportunities for Uptime Institute’s Tiers, Operational Sustainability, Due Diligence and M&O (Management & Operations) professional services in their region.

The professional services include certification and consulting on both infrastructure (Due Diligence Assessments, Preliminary Reviews and Tier Certification) and operations (Tier Certification of Operational Sustainability Management & Operations Stamp of Approval) and strategic support in the development and implementation of a robust Facilities Management Programs (Facilities Management & Operations ([FMO] Advisory).

Responsibilities:

  • Work closely with regional sales team, as well as with the global executive team, to identify all strategic, long-term, or portfolio-wide opportunities.
  • Develop and manage incoming leads and ongoing industry outreach, including education of the industry regarding these offerings and the IP upon which they are based.
  • Manage maturing leads, supporting scope and price negotiation culminating in a proposal, and initiating the contract phase.
  • Maintain timely and accurate sales information and tracking through Uptime Institute's CRM (SalesForce).
  • Facilitate follow-up and provide roll-up reporting to senior management
  • Domestic travel in support of Uptime Institute events and on-site business development are requisite for this position.

Requirements and Qualifications:

  • 5 -7 years’ experience in Business development and market development background with demonstrable success in identifying new prospective customers, building a pipeline, and closing consulting agreements.
  • Experience and knowledge of the global Data Center market.
  • Capability to recognize, explore, and scope consulting services consistent with the focus and mission of Uptime Institute and its service offerings.
  • Proven sales track record exceeding goals with emphasis on securing and expanding profitable customer relationships.
  • Preference given for candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven experience in technical subject matter.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.

 

Director, Business Development – location Turkey

Title: Director, Business Development

Report to: Managing Director Europe
Location: Turkey

Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval. Uptime Institute—The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

Uptime Institute is now seeking a business development professional with experience developing consulting business in the data center industry across Turkey, Azerbaijan, Turkmenistan, Uzbekistan, Tajikistan and Kyrgyzstan. This position will help expand the company’s global sales activities across the current and developing service portfolio.

This position will be responsible to promote concepts and services, and close contracts (per company policies) for Uptime Institute services. The focus of this business development professional will include data center industry organizations and professionals for both existing and new accounts in the region.

The Director of Business Development will generate new direct and indirect/third-party sales opportunities for Uptime Institute’s Tiers, Operational Sustainability, Due Diligence and M&O (Management & Operations) professional services in their region.

The professional services include certification and consulting on both infrastructure (Due Diligence Assessments, Preliminary Reviews and Tier Certification) and operations (Tier Certification of Operational Sustainability Management & Operations Stamp of Approval) and strategic support in the development and implementation of a robust Facilities Management Programs (Facilities Management & Operations ([FMO] Advisory).

Responsibilities:

  • Maintain timely and accurate sales information and tracking through Uptime Institute's CRM (SalesForce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.
  • Work closely with regional sales team, as well as with the global executive team, to identify all strategic, long-term, or portfolio-wide opportunities.
  • Develop and manage incoming leads and ongoing industry outreach, including education of the industry regarding these offerings and the IP upon which they are based.
  • Spearhead sales activities, identifying new business suspects, prospects and opportunities and nurturing them into the pipeline
  • Manage maturing leads, supporting scope and price negotiation culminating in a proposal, and initiating the contract phase.

Requirements and Qualifications:

  • 5 -7 years’ experience in Business development and market development background with demonstrable success in identifying new prospective customers, building a pipeline, and closing consulting agreements.
  • Experience and knowledge of the global Data Center market.
  • Capability to recognize, explore, and scope consulting services consistent with the focus and mission of Uptime Institute and its service offerings.
  • Proven sales track record exceeding goals with emphasis on securing and expanding profitable customer relationships.
  • Preference given for candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven experience in technical subject matter.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.
  • Language Skills: English and Turkish

 

 

UPTIME INSTITUTE EFFICIENT IT SITE AWARD LIMITATIONS

For any service or engagement specific to, or in pursuit of, Uptime Institute awards of “Activated” and/or “Stamp of Approval,” the following terms and limitations apply. Any contract, purchase order, or work authorization based upon this proposal is subject to the limitations set forth below.

All Uptime Institute Efficient IT (UIEIT) Awards will have validity periods of one year for Activated and two years for Stamp of Approval. The UIEIT Activated shall reflect a commitment to the principles of the assessment and require reassessment within 1 year. The UIEIT Stamp of Approval shall reflect the design, operations, and leadership reviewed during the site visit and in-office reviews and is awarded to a specific data center. Should an awardee attempt to apply an UIEIT Award to previous or future program or other data center(s) will result in potential revocation of award, at Uptime Institute's full discretion. Additionally, if the conditions leading to the UIEIT Award are no longer in place or have notably varied from UIEIT criteria, then Uptime Institute reserves the right to withhold award(s) or remove any award(s) from its own website or other public placement.

Due to the limited nature of the services provided, with regard to the reviewed design, operations, and leadership of the site, Uptime Institute Professional Services expressly disclaims all warranties, express or implied, statutory of otherwise, including, without limitation, any implied warranties of fitness for a particular purpose or merchantability. Uptime Institute Professional Services provides recommendations and projected savings but makes no guarantees as to the actual savings nor accepts responsibility for unintended impact of implementing said recommendations. Further, Uptime Institute Professional Services does not represent or warrant that your site will be uninterrupted or without failures, errors, omissions, or losses.

In no event shall Uptime Institute Professional Services be liable for any indirect, special, incidental, punitive, or consequential damages or lost profits, even if it has been advised of such damage, arising out of, or related to, the services provided pursuant to this site award or the performance or breach thereof and Uptime Institute Professional Services’ liability shall not exceed the total amount paid to Uptime Institute Professional Services by the Client for professional services under this engagement.

The Client shall indemnify, hold harmless and defend Uptime Institute Professional Services from and against any claims, liabilities, losses, costs, damages, or expenses (including reasonable attorney’s fees and costs) arising out of the operation or subsequent sale, transfer or other disposition of the Client's site, facility, or assets which is the subject of the professional services, including, but not limited to, claims by customers and suppliers of the Client and acquirers of the Client’s stock or assets.

The engagement and its deliverables, including any aspects of the award, are furnished to the Client and are solely for the benefit of the Client.  

All Uptime Institute awards are trademarked by Uptime Institute. Any attempt to amend shape, coloring, or content may result in revocation by Uptime Institute as its own discretion.

Memorandum of Understanding

 

1 June 2018


Terms of use of Uptime Institute (Institute) Tier Program Intellectual Property known as:

  • Data Center Site Infrastructure Tier Standard: Topology
  • Accredited Tier Designer Technical Paper Series (inclusive)
  • Data Center Site Infrastructure Tier Standard: Operational Sustainability
  • Natural Disaster Risk Location Map

The purpose of this memorandum of understanding (MOU) is to provide terms of use of Uptime Institute's copyrighted Tier Program intellectual property, including the publications listed above. Uptime Institute provides this MOU to enable appropriate access to the Tier Program reference materials.

Over the past 20 years, Uptime Institute has reviewed hundreds of ‘self-certified’ designs and constructed environments for Tier compliance as outlined in the Institute's Tier Standard: Topology. Very few of these designs and facilities meet the desired Tier criteria upon initial assessment. (In some cases, the objective was missed dramatically.) The magnitude and frequency of such false rating claims, which result from self-assessment and misrepresentations, degrade the value to the industry of Uptime Institute's Tiers, especially those designs and constructed environments awarded Uptime Institute Certification.

As a result, Uptime Institute seeks a) to ensure that Tiers and Operational Sustainability remain a useful benchmarking system to the industry and b) to protect the value its customers receive from formal Uptime Institute assessments and Certification by taking appropriate action to protect the intellectual property inherent in its Tier Program materials from misappropriation and infringement.

Uptime Institute is the sole provider of Tiers and Operational Sustainability consultation and Certification. Only the designs and facilities listed on Uptime Institute's Web site are Uptime Institute Tier Certified. All others proclaiming a specific Tier level are considered ‘self-certified' and should be viewed with extreme caution.

As an integral part of the expanding Tier Program, Uptime Institute will continue to communicate terms of use and provide additional tools for all perspectives of the data center community. In 2009, the Tier Program announced Accredited Tier Designer, which is an educational curriculum and professional designation for licensed Professional Engineers (PEs or international equivalent). A partner curriculum and professional designation, Accredited Tier Specialist—for data center owners, operators, architects, project managers, and consultants—will be offered beginning in Q4 2010. Additionally, Uptime Institute has launched a Tier Enforcement Initiative to address directly a) infringement on the Tiers Program's copyrighted materials and b) misrepresentations of a specific site's Tier functionality. The Tier Enforcement Initiative is initiated in direct response to requests for Uptime Institute action by Network members and Tier Certification clients.

Uptime Institute's publications are protected by international copyright law. Uptime Institute requires written requests whenever Uptime Institute’s literature or portions of Uptime Institute’s literature are copied for other than personal use. Uptime Institute copyright extends to all media—paper, electronic, and video content—and includes use in other publications, internal company distribution, company websites, and handouts for seminars and courses. In addition, Uptime Institute requires formal written permission for the re-publication of its Tier Program materials. Please request formal permission per https://www.uptimeinstitute.com/publication-usage. (Uptime Institute prefers use of a url link or attached document to avoid confusion and ensure access to the correct materials.)

By clicking the 'I agree' option, I agree to the “use and distribution” requirements set forth in this document and will be able to download Uptime Institute's Tier Program materials in their entirety. Furthermore, I acknowledge receipt of this MOU dated June 1 2018, and I understand that the aforementioned documentation is copyrighted by the Uptime Institute. I agree that only Uptime Institute is permitted to use this content and criteria to perform Tier Standard Certification (Topology and Operational Sustainability) assessments and reviews, and that only the sites listed on Uptime Institute's Web site (shown below) can claim in any fashion or using any means, digital or otherwise, to be Tier Standard Certified. I understand that this acceptance does not entitle me to alter or quote from any documentation without explicit written approval from Uptime Institute. I also agree to include the next paragraph in its entirety without any changes or substitutions of any kind in all works that reference use of the Tier Standard: Topology or the Tier Standard: Operational Sustainability. This includes any facility or computing site which references the use of the “Tier Standard” on public websites and in promotional and/or training materials.

“This data center has been designed in accordance with the Uptime Institute Professional Services, Tier Standard: Topology specification, dated January 2018 which can be found at https://uptimeinstitute.com/tier-certification. The appearance of the “Tier” logo or any written or verbal reference to the use of “Tier Standard”, “Tier”, “Tier I”, “Tier II”, “Tier III, and “Tier IV” does not indicate any form of certification by Uptime Institute”.

For any service or engagement specific to, or in pursuit of, Uptime Institute Certifications, Stamps, Awards, Seals and all other service designations, the following terms and limitations apply. Any contract, purchase order, or work authorization based upon this designation is subject to the limitations set forth below.

Uptime Institute TIER-Ready will have validity period of 1 year per contracted renewal terms. Uptime Institute TIER-Ready shall reflect the pre-fabricated (prefab) or pre-designed data center solution reviewed and is awarded to a specific solution. Should an awardee attempt to apply an Uptime Institute TIER-Ready to previous or future prefab/pre-designed data center, data center(s), computer room(s), or equipment, will result in potential revocation of award, at Uptime Institute's discretion.

Due to the limited nature of the services provided, with regard to the reviewed prefab/pre-designed data center solution, Uptime Institute Professional Services expressly disclaims all warranties, express or implied, statutory of otherwise, including, without limitation, any implied warranties of fitness for a particular purpose or merchantability. Further, Uptime Institute Professional Services does not represent or warrant that your design or site will be uninterrupted or without failures, errors, omissions or losses.

In no event shall Uptime Institute Professional Services be liable for any indirect, special, incidental, punitive, or consequential damages or lost profits, even if it has been advised of such damage, arising out of, or related to, the services provided pursuant to this award or the performance or breach thereof and Uptime Institute Professional Services’ liability shall not exceed the total amount paid to Uptime Institute Professional Services by the Client for professional services under this engagement.

The Client shall indemnify, hold harmless and defend Uptime Institute Professional Services from and against any claims, liabilities, losses, costs, damages, or expenses (including reasonable attorney’s fees and costs) arising out of the operation or subsequent sale, transfer or other disposition of the Client's site, facility, or assets which is the subject of the professional services, including, but not limited to, claims by customers and suppliers of the Client and acquirers of the Client’s stock or assets.

The engagement and its deliverables, including any aspects of the award, are furnished to the Client and are solely for the benefit of the Client. 

All Uptime Institute awards are trademarked by Uptime Institute. Any attempt to amend shape, coloring, or content may result in revocation by Uptime Institute as its own discretion.

Uptime Institute reserves the right to revoke the TIER-Ready designation and all rights and privileges therein, if Client directly or indirectly promotes this as an alternative to Tier Certification or fails to comply with any program requirements, including but not limited to, sharing of end client contact information to solicit for Tier Certification.

Terms of Use

Terms of Use for Uptime Institute's Web Properties

Privacy Policy: Uptime Institute respects the privacy of its users. Please refer to Uptime Institute’s Privacy Policy, which explains how we collect, use, and disclose information that relates to your privacy.

WELCOME TO THE UPTIMEINSTITUTE.COM WEBSITE! WE ENCOURAGE YOU TO TAKE ADVANTAGE OF THE CONTENT AND FEATURES AVAILABLE ON UPTIMEINSTITUTE.COM AND ALL UPTIME INSTITUTE WEB PROPERTIES (THE "WEBSITE").

PLEASE READ THESE NON-NEGOTIABLE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE. BY CONTINUING TO USE THE WEBSITE, YOU (THE "USER") AGREE TO BE BOUND BY THESE TERMS OF USE.
If you purchase any products or services from Uptime Institute ("Services"), the terms of use for those Services will be set forth in a separate contract between you and Uptime Institute. These terms of use will not in any way change or limit your rights and obligations under your Uptime Institute contract.

If you have not yet purchased Services from Uptime Institute or are not already an Uptime Institute client, we encourage you to contact us to learn more about the benefits and value that Uptime Institute can provide to your organization.

Access to Password Protected/Secure Areas:

Access to and use of password protected and/or secure areas of the Web Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Web Site may be subject to prosecution.

Website Content and Copyright:

This Web site is the property of Uptime Institute and is protected by U.S. and international copyright law and conventions. Uptime Institute grants to User the right to access and use the Website, so long as such use is for internal information purposes, and User does not alter, copy, disseminate, redistribute or republish any content or feature of this Website. User acknowledges that access to and use of this Website is subject to these terms of use and any expanded access or use must be approved in writing by Uptime Institute.

Changes or Updates to the Web site:

Uptime Institute reserves the right to change, update or discontinue any aspect of the Website at any time without notice. Your continued use of the Website after any such change constitutes your agreement to these terms of use, as modified.

Disclaimer of Warranties:

Uptime Institute does not make any warranties, express or implied, including, without limitation, those of merchantability and fitness for a particular purpose, with respect to this Web site. Although Uptime Institute takes reasonable steps to screen this Web site. Uptime Institute cannot guarantee that it will be free of infection or that it will be available at any particular time or location.

Accuracy of Information:

While the information contained on this Web site has been obtained from sources believed to be reliable, Uptime Institute disclaims all warranties as to the accuracy, completeness or adequacy of such information. User assumes sole responsibility for the use it makes of this Web site to achieve his/her intended results.

Third Party Links:

This Web site may contain links to other third party websites, which are provided as additional resources for the convenience of Users. Uptime Institute does not endorse, sponsor or accept any responsibility for these third party web sites, User agrees to direct any concerns relating to these third party websites to the relevant website administrator.

Limitation of Liability:

In no event will Uptime Institute be liable for: (a) damages of any kind, including without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits; business interruption and loss of programs or information) arising out of the use of or inability to use this Website, or any information provided on this Web site, or (b) any claim attributable to errors, omissions or other inaccuracies in the information provided on this Web site.

Termination:

In accessing and using this Website, User agrees to comply with all applicable laws and agrees not to take any action that would compromise the security or viability of this Web site. Uptime Institute may terminate User's access to this Website at any time for any reason. The terms hereunder regarding Disclaimer of Warranty, Accuracy of Information, Indemnification, and Third Party Rights shall survive termination.

Indemnification:

User agrees to indemnify, defend and hold harmless Uptime Institute, its affiliates, licensors, and their respective officers, directors, employees and agents from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, arising out of User's use/ misuse of this Web site.

Third Party Rights:

The terms hereunder regarding Disclaimer of Warranty, Limitation of Liability and Indemnification are for the benefit of Uptime Institute, and its licensors, employees and agents, each of whom shall have the right to assert and enforce those terms against a User.

General Provisions:

Any provision in any written communication received by Uptime Institute in connection with this Web site, which is inconsistent with, or adds to, these terms of use is void. If any term hereunder is determined by a court of competent jurisdiction to be invalid, all remaining terms will remain in full force and effect

Governing Law:

These terms of use and the resolution of any dispute arising hereunder shall all be governed and construed in accordance with the laws of the state of New York, without regard to its conflicts of law principles. User consents to the jurisdiction of the courts of the state of New York.
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